Hospitality Careers in Suffolk

We currently employ a dynamic and varied staff team of 350 and are always keen to hear from enthusiastic professionals to join our team.

We may have an opportunity for you. Please email your CV to careers@tahotelcollection.co.uk

Alternatively you may wish to post your CV to:

HR Manager
T A Hotel Collection
Lakeside Avenue
Thorpeness
Aldeburgh
Suffolk
IP16 4NH
  • Food and Beverage Assistants
    We are looking for F&B Assistants to join us at The Brudenell Hotel and The White Lion Hotel both in Aldeburgh, Suffolk.

    Overall Job Purpose:

    To provide courteous, efficient and knowledgeable service at all times. To ensure that presentation and cleaning standards are achieved and maintained.

    Main Responsibilities:

    • Ensure that all customers and guests are acknowledged on arrival in a friendly and polite manner.
    • Keep product knowledge up-to-date, know the daily specials, seasonal and local dishes.
    • Know who is waiting to be served and ensure that people are served in turn and that they are not kept waiting.
    • Be able to tell customers about the content of each menu choice.
    • Know which drinks are available
    • Know how to serve drinks correctly ie: the right glass, presentation, mixers.
    • Take orders accurately

    If you feel you have the skills for this role we would love to hear from you.
    Tiffany Palmer
    E: careers@TAHotelcollection.co.uk

    Start date ASAP.
    Benefits include 28 days holiday and upto 50% of dining and accommodation.
  • Golf Services Assistant (Part Time) Thorpeness Golf Club
    To assist and support the Golf Operations Manager, Head Professional and other members of the Golf Department in providing a good service to members, hotel guests and visitors.

    the successful candidate will be an experienced golfer with a passion for the sport.
    Nicola Stubbs
    E: careers@tahotelcollection.co.uk
  • Spa Receptionist - Weavers House Spa, Lavenham
    Weavers’ House Spa based at The Swan at Lavenham are looking for a positive and motivated Receptionist to join the front of house team. If you are passionate about making people feel amazing, with outstanding client care and supersonic organisation skills this job is for you!

    If you are you able to multi task whilst remaining calm, ensure a smooth running of the business, work towards targets and promote our fabulous spa products and services, this role could be yours.

    This is a full time role working 40 hours per week, which is on a rota basis and includes some weekends.

    Previous Spa experience is preferred but not essential- but being passionate about pampering is absolutely essential!

    The Swan at Lavenham is part of the TA Hotel Collection of hotels and is one of the leading independent hotel groups in East Anglia. Benefits include upto 50% off accommodation, dining and at the Spa, free golf, pension, and health care scheme.
    Tiffany Palmer
    E: careers@tahotelcollection.co.uk
  • Bartender - Sea Spice, Adleburgh
    We currently require Bar staff to join the team at our famous Contemporary Indian Restaurant in Aldeburgh, which is part of the TA Hotel Collection who are now one of the region’s leading independent hotel and leisure businesses.

    We offer a competitive salary, tips, excellent benefits including staff discount on dining and accommodation and Perkbox.

    Overall Job Purpose: To provide courteous, efficient and knowledgeable service at all times. To ensure that presentation and cleaning standards are achieved and maintained.

    Main Responsibilities:

    1. Ensure that all customers and guests are acknowledged on arrival in a friendly and polite manner.

    2. Keep product knowledge up-to-date, know the daily specials.

    3. Know who is waiting to be served and ensure that people are served in turn and that they are not kept waiting.

    Key Tasks:

    1. Know which drinks are available.

    2. Know how to serve drinks correctly ie: the right glass, presentation, mixers.

    3. Take orders accurately.

    4. Offer customers accompaniments.

    5. Keep the restaurant and bar areas clean and tidy at all times

    Job Type: Full-time
    Tiffany Palmer
    E: careers@tahotelcolleciton.co.uk
  • Receptionist - White Lion Hotel, Aldeburgh
    We are looking for a Receptionist to join our team based at The White Lion Hotel, Aldeburgh, Suffolk. This is part of the award winning TA Hotel Collection of 5 hotels all located within Suffolk.

    The aim of this role is to provide all guests and potential guests with friendly, efficient customer service at all times so that they receive a positive impression of the company. Carry out all reception procedures accurately and efficiently within the department.

    Main Responsibilities:
    •Respond to guest and customer requests courteously and efficiently at all times.
    •Answer in-coming telephone calls.
    •Take accurate reservation enquiries.
    •Be aware of all arrivals/departures, functions, special events and special requests.
    •Respond to any special requests accurately and efficiently.
    •Ensure that information relating to special requests or requirements is immediately passed on to other relevant departments.
    •Know all the products on offer within the hotel and group.

    Administration:
    •Provide a daily list of all residents, arrivals and departures for housekeeping, ensure that any relevant additional information is included.
    •Handle cash accurately. Record any transactions and expenditure accurately, along with bank reconciliation.
    •Ensure that all guests complete a registration card on arrival.
    •Ensure that all requests for wake up calls and newspapers are met and that charges are recorded.
    •Record information on manual and computerised systems so that they are always up-to-date and accurate.
    •Respond to all in-coming correspondence, requests for information and telephone enquiries.
    •Keep the daily day book/handover diary up-to-date.
    •Produce menu’s, letters and reports as requested.

    We are looking for an individual to work full time. The hours of work are on a shift basis and will include some weekends and bank holidays, on a shift rota basis. Due to the location of our hotel in Aldeburgh you will need your own transport, (free parking). The company offers excellent benefits and a busy, exciting working environment

    Job Type: Permanent

    Job Type: Full-time
    Tiffany Palmer
    E: careers@tahotelcollection.co.uk
  • Spa Therapists - Weavers House Spa, Lavenham
    We are seeking full time and part time Spa Therapists to join the team at Weavers’ House Spa, at the award winning Swan at Lavenham Hotel & Spa, a 15th century 4 Red star hotel set in beautiful medieval countryside village in Suffolk.

    The Spa Therapists are responsible for ensuring that we offer a warm and professional welcome to our guests and that we deliver a high level of service, ensuring core standards are met. They will offer a range of professional therapies and treatments to our guests and promote products to achieve revenue targets. The successful candidate will need to be a confident and effective communicator who can demonstrate their ability to converse with guests and colleagues at all levels.

    You will ideally have experience working within a hotel spa environment and be fully qualified to level 3 (or equivalent).

    Requirements

    • Level 3 in Beauty Therapy (or equivalent)

    • Desirably have experience working within a Spa

    • 1 year experience in beauty therapy

    • High level of personal presentation

    • Effective communicator

    • Excellent attention to detail

    Job Type: Full-time

    Required experience:
    •beauty therapy: 1 year
    tiffany Palmer
    E: careers@tahotelcollection.co.uk