Hospitality Careers in Suffolk

We currently employ a dynamic and varied staff team of 350 and are always keen to hear from enthusiastic professionals to join our team.

We may have an opportunity for you. Please email your CV to careers@tahotelcollection.co.uk

Alternatively you may wish to post your CV to:

HR Manager
T A Hotel Collection
Lakeside Avenue
Thorpeness
Aldeburgh
Suffolk
IP16 4NH
  • Food and Beverage Assistants
    We are currently recruiting restaurant staff for our range of luxury hotels on the Suffolk coast. Part time and full time hours available.

    The Brudenell Hotel is a stones throw from the beach in Aldeburgh with a 2 rosette seafood restaurant.

    The White Lion Hotel is also on the beach in Aldeburgh and has a brasserie style restaurant.

    If you an experienced waiter/waitress or bar person we would like to hear from you.

    We are also looking for people to join us at supervisor level, so if you have experience in Food & Beverage supervision please apply.

    TA Hotel Collection is now one of the regions leading hotel and leisure business and as such we can off competitive rates of pay and fantastic benefits, including; up to 50% off our hotels and restaurants, Health benefit scheme, pension scheme, careers development, live in accommodation and meals on duty
    Tiffany Palmer
    E: careers@TAHotelcollection.co.uk

    Start date ASAP.
    Benefits include 28 days holiday and upto 50% of dining and accommodation.
  • Spa Therapists - Weavers House Spa, Lavenham
    We are seeking full time and part time Spa Therapists to join the team at Weavers’ House Spa, at the award winning Swan at Lavenham Hotel & Spa, a 15th century 4 Red star hotel set in beautiful medieval countryside village in Suffolk.

    The Spa Therapists are responsible for ensuring that we offer a warm and professional welcome to our guests and that we deliver a high level of service, ensuring core standards are met. They will offer a range of professional therapies and treatments to our guests and promote products to achieve revenue targets. The successful candidate will need to be a confident and effective communicator who can demonstrate their ability to converse with guests and colleagues at all levels.

    You will ideally have experience working within a hotel spa environment and be fully qualified to level 3 (or equivalent).

    Requirements

    • Level 3 in Beauty Therapy (or equivalent)

    • Desirably have experience working within a Spa

    • 1 year experience in beauty therapy

    • High level of personal presentation

    • Effective communicator

    • Excellent attention to detail

    Job Type: Full-time

    Required experience:
    •beauty therapy: 1 year
    tiffany Palmer
    E: careers@tahotelcollection.co.uk
  • Kitchen Porter - The White Lion Hotel, Aldeburgh
    We are looking for a Kitchen Porter to be based at The White Lion Hotel in Aldeburgh . To work as a member of the kitchen team, ensuring that all service areas are kept clean and clear of rubbish at all times.

    Key Tasks:

    •Ensure that all cleaning schedules are correctly followed at all times.
    •Know which cleaning materials should be used for each area.
    •Ensure that the wash-up areas are kept clear at all times
    •Ensure that all washing up has been done by the time the shift ends.
    •Ensure that supplies of crockery, cutlery etc do not run out.
    •Store cleaned crockery, cutlery etc correctly.
    •Empty bins
    •Disinfect bins and the bin yard after every refuse collection.
    •Ensure that service entrances are kept tidy and rubbish-free
    •Help to receive deliveries
    •Help to store food and supplies.
    •Ensure that equipment is used safely and in accordance with health and safety procedures.
    •Know and understand fire, health, safety and food hygiene requirements and procedures.
    •Report anything that is faulty, damaged or which could cause a hazard either to colleagues or customers


    This is on a rota basis and hours can be mutually agreed to suit. We pay above the National Minimum Wage, and for over 18's we pay £8.00 per hour.
    E: careers@tahotelcollection.co.uk
  • Spa Receptionist Maternity Cover - Weavers House Spa, The Swan at Lavenham
    Spa Receptionist at The Swan at Lavenham Hotel and Spa.

    We are looking for somebody who is passionate about making people feel amazing, with outstanding client care and supersonic organisation skills! If you are you able to multi-task whilst remaining calm, work towards targets and promote our fabulous spa products and services, this role could be yours.

    One of our team is becoming a Mama, and we need your spa skills for a year; this is a full-time role working around 40 hours per week, from July 2018 to July 2019 as maternity cover. The job will be 5 days per week, which is on a rota and will include weekends (on a rota).

    Main Responsibilities – Customer Focus:
    •Welcoming our spa guests, via phone call or in person, scheduling appointments and taking payments.
    •Attending to our clientele, with the highest level of care creating an unforgettable experience.
    •Multi-tasking skillsets are mandatory for this role, as presentation and function at Weavers’ go hand in hand.
    •Housekeeping of the spa – an absolute must! Inclusive of Laundry, we need you to be STRONG and super-efficient.
    •Knowledge of both our treatments and our wonderful selection of spa products is absolutely key to providing the very best service at Weavers’.

    Please view our website for more details on the Spa. Look forward to your application.

    Job Types: Full-time, Contract
    E: careers@tahotelcollection.co.uk
  • Sous Chef - The Brudenell Hotel, Seafood & Grill - Aldeburgh
    We are looking for a Sous Chef to join us at our 4* hotel The Brudenell, located right next to the beach in Aldeburgh, Suffolk.

    Dining at the Seafood & Grill restaurant is relaxed, informal and provides a wonderful setting for a variety of occasions, while enjoying panoramic sea views from every table and a décor that is inspired by the vibrant colours found on the Suffolk coast throughout the year. There is also a stunning terrace for outdoor dining, al fresco! The menu features the freshest local fish, seafood and free-range meats delivered to our door each morning.

    This role requires you to work with the Head Chef, deputise in his absence and managing and motivating the kitchen team.

    Assist the Head Chef to plan and deliver balanced menus that are offer interest, quality and consistency.
    Produce food that is of consistently high standard.
    Put forward ideas and suggestions for new menus.
    Supervise the work of the other chefs.
    Report any current or potential staffing/employment issues as soon as possible.
    Work closely with the team to deliver the highest possible standard of service. to guests. Be aware of any special or dietary requests.
    Be flexible and willing to work in all areas of the kitchen.
    Make a positive contribution to the success of the team eg: suggest improvements, initiatives, opportunities to reduce wastage etc.
    Help to ensure that the other team members adhere to all fire, health, safety and hygiene standards and procedures.
    We offer excellent benefits which include upto 50% off accommodation and dining in our 6 hotels within Suffolk, free golf at our award winning golf course, meals when on duty, Perkbox an online discount voucher benefit, Simply Health cashback scheme and much more.
    Tiffany Palmer
    E: careers@tahotelcollection.co.uk
  • Restaurant Supervisor - The Brudenell Hotel, Seafood & Grill - Aldeburgh
    TA Hotel Collection are one of East Anglia’s leading independent hotel and leisure businesses.Whilst each of our six hotels offers their own unique style, visitors can be assured of wonderful accommodation and excellent dining, all set in some of the country’s most memorable locations.

    We are currently looking for an experienced and enthusiastic Restaurant Supervisor for our luxury 4 star hotel in Aldeburgh, Suffolk. The Brudenell Hotel boasts a sea front location and a 2 rosette Seafood and Grill restaurant.

    Overall Job Purpose:

    Overall supervisory responsibility for the restaurant operation, overseeing and supporting all aspects of service to include the restaurant, room service, lounge service, bar and the function rooms. Maintaining the standards of service, cleanliness and all other aspects of day to day supervision for the restaurant.

    Benefits include upto 50% off at our six hotels and Spa, 28 days holiday, pension, free meals while on duty, Perkbox an exciting online voucher provider company, free golf at our award winning golf course, Simply Health medical scheme and much more.
    Tiffany Palmer
    E: careers@tahotelcollection.co.uk
  • Receptionist - The Swan at Lavenham
    We are looking for a full time Receptionist to join our team based at The Swan at Lavenham Hotel and Spa, Suffolk. This is part of the award winning TA Hotel Collection of 6 hotels all located within Suffolk.

    The aim of this role is to provide all guests and potential guests with friendly, efficient customer service at all times so that they receive a positive impression of the company. Carry out all reception procedures accurately and efficiently within the department.

    Main Responsibilities:

    Respond to guest and customer requests courteously and efficiently at all times.
    Answer in-coming telephone calls.
    Take accurate reservation enquiries.
    Be aware of all arrivals/departures, functions, special events and special requests.
    Respond to any special requests accurately and efficiently.
    Ensure that information relating to special requests or requirements is immediately passed on to other relevant departments.
    Know all the products on offer within the hotel and group.
    Administration:

    Provide a daily list of all residents, arrivals and departures for housekeeping, ensure that any relevant additional information is included.
    Handle cash accurately. Record any transactions and expenditure accurately, along with bank reconciliation.
    Ensure that all guests complete a registration card on arrival.
    Ensure that all requests for wake up calls and newspapers are met and that charges are recorded.
    Record information on manual and computerised systems so that they are always up-to-date and accurate.
    Respond to all in-coming correspondence, requests for information and telephone enquiries.
    Keep the daily day book/handover diary up-to-date.
    Produce menu’s, letters and reports as requested.
    We are looking for an individual to work 40 hours a week, on an 8 hour shift basis (working 5 days out of 7). The hours of work will include some weekends and evenings, rota's are provided a minimum of two weeks in advance. We provide a uniform and offer free parking, meals on duty, Perkbox an online voucher provider system, Simply Health a cashback healthcare scheme, Pension and upto 50% off accommodation and dining in our 6 hotels, along with many other excellent benefits.

    If you are interested in our role or would like to find out more we would love to hear from you.

    Job Types: Full-time, Permanent
    Tiffany Palmer
    E: careers@tahotelcollection.co.uk
  • Bar Assistant - Thorpeness Golf Club & Hotel
    We are looking for a new member of the team to cover bar areas to achieve the highest possible standards of service and to maximise sales. This role is ideally 40 hours per week on a rota basis, which may include weekends (rota is out two weeks in advance).

    We are ideally looking to fill this as a permanent full time role, although if you are looking for a fixed term role or less than 40 hours per week please still contact us. We are part of TA Hotel Collection, a family run company of 6 hotels within Suffolk.

    For this role you would be required to:
    •Ensure that all orders for drinks are prepared accurately, efficiently and that they are properly recorded and charged.
    •Be able to tell customers about the content of each menu choice.
    •Know which drinks are available.
    •Know how to serve drinks correctly ie: the right glass, presentation, mixers.
    •Take orders accurately.
    •Use the till accurately to record all transactions, ensure that all drinks are paid for and accounted for.
    •Offer customers accompaniments.
    •Keep the bar areas clean and tidy at all times.
    •Clean and polish crockery, glassware and silverware.
    •Replenish condiments.
    •Carry out room, terrace and lounge service as required.

    We offer a range of benefits which include: Free golf at our award winning golf course, meals when on duty, upto 50% of accommodation and dining in our 6 hotels, Perkbox and exciting online voucher reward system, Healthcare scheme and much more.
    Tiffany Palmer
    E: careers@tahotelcollection.co.uk
  • Bar Supervisor - The Brudenell Hotel
    We are looking for a new member of the team at The Brudenell Hotel, Aldeburgh, to supervise the bar and bar areas to achieve the highest possible standards of service and to maximise sales. This role is 40 hours per week on a rota basis, which may include weekends (rota is out two weeks in advance).

    We are ideally looking to fill this as a permanent role, although if you are looking for a fixed term role, please still contact us. We are part of TA Hotel Collection a family run company of 6 hotels within Suffolk.

    For this role you would be required to:

    •Ensure that all orders for drinks are prepared accurately, efficiently and that they are properly recorded and charged.
    •Ensure that the Bar and stores are always correctly stocked.
    •Be pro-active in increasing sales and improving profitability eg: by initiating promotions and setting up displays.
    •Ensure that all staff are fully trained in all bar duties.
    •Assist with Restaurant Team Leaders duties to cover leave periods.
    •Assist with staff recruitment, appraisal and performance management interviews.
    •Perform Hotel Duty Manager Shifts in accordance to customer and business levels.

    We offer a range of benefits which include: Free golf at our award winning golf course, meals when on duty, upto 50% of accommodation and dining in our 6 hotels, Perkbox and exciting online voucher reward system, Healthcare scheme and much more.
    E: careers@tahotelcollection.co.uk
  • Housekeepers - Thorpeness and Aldeburgh
    We are ideally looking for someone with previous experience of working within the Housekeeping field and has an understanding of expectations required, (full training will be given). We are looking for housekeepers at both our hotel in Aldeburgh (The White Lion) and our hotel in Thorpeness (Thorpeness Golf Club and Hotel). Due to our locations in Aldeburgh and Thorpeness, Suffolk you may need to organise your own transportation. Please let us know if you have a preferred location, you would only work at one of the hotels.

    Key Tasks:
    •Clean, tidy and service guest bedrooms and general rooms in accordance with checklists and local standards.
    •Replenish linen, toiletries and stationery in each room
    •Change linen and towels as required.
    •Thoroughly clean all floor and surface areas.
    •Help to set up rooms for special events and functions if required.
    •Remove all dirty linen, rubbish etc from rooms, dispose of it correctly.
    •Carry out accurate linen checks.

    If you feel this role is for you, we would love to hear from you. Hours can be by agreement, although they are normally 9am to 2pm or 3pm, and may include weekend work (on a rota basis). All hours are on a rota basis and the rota's are available 2 to 4 weeks in advance.
    E: careers@tahotelcollection.co.uk
  • Kitchen Porter - Thorpeness Golf Club & Hotel
    We are looking for a Kitchen Porter to be based at The Thorpeness Golf Club and Hotel in Thorpeness. To work as a member of the kitchen team, ensuring that all service areas are kept clean and clear of rubbish at all times.

    Key Tasks:
    •Know which cleaning materials should be used for each area.
    •Ensure that the wash-up areas are kept clear at all times
    •Ensure that all washing up has been done by the time the shift ends.
    •Ensure that supplies of crockery, cutlery etc do not run out.
    •Empty bins
    •Disinfect bins and the bin yard after every refuse collection.
    •Ensure that service entrances are kept tidy and rubbish-free
    •Help to receive deliveries
    •Help to store food and supplies.
    •Ensure that equipment is used safely and in accordance with health and safety procedures.
    •Know and understand fire, health, safety and food hygiene requirements and procedures.

    This role is on a rota basis and hours can be mutually agreed to suit. Ideally this is a full time role of 40 hours per week, 5 days out of 7, but if you are after less hours, or a role just for the summer or on a permanent on going basis, we would love to hear from you, as we may be able to adjust the role.

    We offer discount on accommodation and dining at our 6 hotels and luxury Spa, upto 28 days holiday, meals when on duty, free parking, Simply Health healthcare scheme and Perkbox an exciting range of over two thousand online discounts.

    Job Types: Full-time, Permanent
    E: careers@tahotelcollection.co.uk